We know that finding help can be a bit of a mission sometimes so we have a dedicated service and support section dedicated to helping you find all the answers you need. You’ll be able to book in for product repairs, register product warranties, enquire for product parts, and even request an update on your products shipping. More features are available through your personalised account login.
Register your Warranty
When you register your products warranty with us, you’re securing piece of mind for the duration of the warranty. No more worrying about whether you can find that receipt.
Register Warranty f
Book a service agent
Do you need to book your product to be seen by a service agent? We’ve made it easy so all you need to do is fill out a form, with as much information as possible, and we’ll do the rest.
Book an Agent f
Find Product Parts
To do our part in being sustainable we believe in repairing products when possible. If you're looking for a specific part you can fill out our form and we will get back to you with pricing and availability.
Request Parts f
About Our Warranties
We really believe in our products so backing them with a warranty we stand by is easy. You can find out more about 2 year, 3 year and 5 year warranties below.
Read More f
Servicing Products
We ‘ve built some great relationships with so many service agents around New Zealand that there is bound to be one in your area. With our handy tool you can find out who your local service agent is.
Find a Service Agent f
Freight & Delivery Support
Sometimes things don’t always go to plan for our products on the journey to you, if you require support for incorrect products delivered or damage caused in transit, let us fix it for you.
Freight Support f
