How can we help?

We know that finding help can be a bit of a mission sometimes so we have a dedicated service and support section dedicated to helping you find all the answers you need. You’ll be able to book in for product repairs, register product warranties, enquire for product parts, and even request an update on your products shipping. More features are available through your personalised account login.

Register your Warranty

When you register your products warranty with us, you’re securing piece of mind for the duration of the warranty. No more worrying about whether you can find that receipt.

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Book a service agent

Do you need to book your product to be seen by a service agent? We’ve made it easy so all you need to do is fill out a form, with as much information as possible, and we’ll do the rest.

Book an Agent f

Find Product Parts

To do our part in being sustainable we believe in repairing products when possible. If you're looking for a specific part you can fill out our form and we will get back to you with pricing and availability.

Request Parts f

About Our Warranties

We really believe in our products so backing them with a warranty we stand by is easy. You can find out more about 2 year, 3 year and 5 year warranties below.

Read More f

Servicing Products

We ‘ve built some great relationships with so many service agents around New Zealand that there is bound to be one in your area. With our handy tool you can find out who your local service agent is.

Find a Service Agent f

Freight & Delivery Support

Sometimes things don’t always go to plan for our products on the journey to you, if you require support for incorrect products delivered or damage caused in transit, let us fix it for you.

Freight Support f

Account login

With a Eurotech Design account you have more functionality when it comes to browsing products, viewing orders, and tracking out of stock products. We have more features to come, if you create your account now, we’ll notify you of any new updates.

Contact Us

It may not always be possible to find everything you need here and while we’re constantly adding new information you might just need to talk to a real person so you can contact our customer service desk. You can use our website chat or click below to find our phone number and email address.

Contact Us
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