Terms & Conditions

Updated: Monday 1 November

ORDERS

By completing a purchase order you are stating that you agree to be bound by all of these terms and conditions. Eurotech Design reserve the right to accept or reject any order (in whole or in part) submitted by you, for any reason whatsoever, including but not limited to any order that we believe, in our sole judgement, to have been placed fraudulently, to supply to trade, or to re-sell. Any information contained on our website constitutes only an invitation to treat, and is not an offer by us to supply any products, goods or services.

PURCHASING

If there is an error in pricing online, in a product description, name or product image, Eurotech Design reserves the right to contact the customer and make the appropriate changes to the order. If an alternative option is not agreed upon with the customer, the order will be cancelled and the amount paid refunded in full.

DELIVERY

Online purchases are currently only delivered to New Zealand addresses, please call our customer service if you require delivery overseas. Please ensure the delivery address and receivers name for your order is accurate and complete as we may be unable to change these details once the order has been placed. We will not take responsibility for any orders that go missing due to incorrect delivery information provided by you. We will endeavour to deliver goods on the agreed delivery dates but, to the maximum extent permitted by law we will not be held liable for late delivery.

Delivery to rural addresses may take longer in some areas. Delivery will be deemed to have been made when the goods arrive at the delivery point agreed with you.

You must notify us within 10 days of the dispatch date (as stated in the email we send confirming dispatch) if you have not received an item. Risk in the goods will pass to you on delivery.

RETURNS

Please choose carefully as we do not have to provide a refund if you have changed your mind about a particular purchase but discretion will be made by Eurotech Design on a case by case basis.

REFUNDS

Refunds will be issued at the discretion of Eurotech Design. Refunds will normally be processed within 7 business days.

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Eurotech Design
604 Rosebank Rd,
Avondale
Auckland

Distribution & Parts
Unit 2, 604 Rosebank Rd,
Avondale
Auckland

+6493777523
info@eurotechdesign.co.nz

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